From dispatch to delivery of the shipment usually takes 2-5 working days. However, due to unforeseen circumstances, it may take a longer time than it takes usually.

Once you place the order, you will be notified of the placement of the order. Day, date, and time of dispatching the order and the delivery of the order. So, we suggest you check your email or your inbox from time to time. We, under any circumstances, don’t accept any cancellation once we dispatch the order from our side from our fulfillment centre if the cancellation request is received after 24 hrs of placing the order.

Our return is very flexible and customer-friendly, we try to accommodate our patrons as much as we can, we welcome replacements on the following terms -

• A wrong product has been dispatched 
• If the customer identifies a manufacturing defect on the received product.
• If the product is received in a damaged condition.

You can reach us at support@shoptenhub.com to initiate replacements. The customer is requested to share the product pictures clearly showing the issue.